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UB 2009 Usability Testing

Setup taxonomy for workshops
Issue Issue Criticalitysort icon Drupal7
Users asked to enter pointless information -
Terms listed alphabetically, not in creation order - Critical Open
Taxonomy help text is too long - Critical Open
Users Fill Out Advanced Settings For Terms (but they are never used) - Critical Open
Taxonomy example content can look like table header - Critical Open
Terms listed alphabetically by default. Not in the order a user enter them. - Critical Open
Label taxonomy is abstract - Critical Open
Automatically create a block for each vocabulary - Minor Open
Term bulk update - Minor Open
Advanced settings on term creation help text - Minor Open
Use radio to select taxonomy widget - Moderate Open
Vocabulary edit form 'Tags' is confusing - Moderate Open
Users cannot enable a vocabulary from the content type configuration page - Moderate Open
Vocabulary - Moderate Open
No overview of terms on add term page - Moderate Open
Vocabulary creation is long-winded - Moderate Open
Node add form doesnt have all configuration - Moderate Open
Example 'tags' vocabulary can be misleading to users - Moderate Open
Roles and permissions
Issue Issue Criticalitysort icon Drupal7
Inheritance of auth permissions is not obvious - Critical Fixed
Permissions for "content" not seen under "node" heading - Moderate Open
Edit role link is misleading - Moderate Open
Search
Issue Issue Criticalitysort icon Drupal7
Garland search box is invisible to users - Critical Open
Configuration for newly enabled module is hidden - Critical Open
Search Re-index Option Refactoring - Moderate Open
Admin by module (admin/by-module) links incorrectly to permissions (admin/user/permissions) - Moderate Fixed
Search and path are assumed to be enabled by default - Moderate Fixed
Conceptual issues
Issue Issue Criticalitysort icon Drupal7
Users try to add items on listing pages - Critical Open
Where did my page go? - Critical Open
Automagic = autotragic - Critical Open
Expected drop down admin navigation - Minor Open
User expected cancel button on edit forms - Minor Open
Be able to create lists of content - Moderate Open
Users expect default profile to make sample content - Moderate Open
Users expect listings of content - Moderate Open
Install Drupal
Issue Issue Criticalitysort icon Drupal7
DB errors are ugly - Critical Fixed
"Commonly Used" modules not defined in profile selection - Minor Open
Clean URLs description made user assume pathauto-like functionality. - Minor Open
The delay between entering database installation and seeing progress bar causes some hesitation - Minor Open
MySQL vs. SQLite - Moderate Fixed
Post some example content
Issue Issue Criticalitysort icon Drupal7
Admin/content doesn't have a link to node/add - Critical Fixed
User could not find create content link - Critical Open
User had difficulty discerning difference between admin and non-admin interface - Critical Open
Page content type description unclear - Critical Fixed
Admin section not sorted by importance - Critical Open
Pages orphaned by default - Critical Open
What Does "Pink Background" Mean? Unpublished Content Unclear - Critical Open
This content has been modified by another user, changes cannot be saved. - Minor Open
"Read only" comment setting is poorly named - Minor Open
User thought field under body were less important - Minor Open
Participant didn't expect content be to be cut off on front page. - Minor Open
Help link on node edit form opens in new window - Minor Open
There is no help text on comment settings - Minor Open
Full HTML does not describe all tags - Minor Open
Admin page is overwhelming - Minor Open
No visual indicator that users are on a welcome screen - Minor Fixed
Users do not expect theme menus appear automatically - Minor Open
On admin/content/node you have "post" - Minor Fixed
User expects preview to include menu item - Minor Open
Admin setting default frontpage help text - Minor Open
Promote to front page shows up when nodes won't be shown on the front page - Minor Open
Add 'content top' and 'content bottom' regions - Moderate Fixed
Confused about difference between site building and content management - Moderate Open
Anonymous users should never see "welcome to Drupal" screen - Moderate Fixed
Concept of Article vs. Page is confusing - Moderate Open
Ordering of fieldsets becomes more important with vertical tabs patch - Moderate Open
The first link the welcome page points users to is a bit overwhelming - Moderate Fixed
Users want to know where content lives while adding - Moderate Open
Not clear what options are on the welcome screen - Moderate Fixed
Not clear how to control the front page - Moderate Open
Teaser splitter - Moderate Fixed
Create a left-sidebar menu link
Issue Issue Criticalitysort icon Drupal7
Relationship between menus and blocks is not apparent - Critical Open
"Path" field not clear when creating a menu item - Critical Open
Users think the navigation menu == administrative menu - Critical Fixed
Exclude the Admin Menu From Parent Selection - Critical Open
No easy way to link to a node from menu module - Critical Open
List of menu not formatted correctly - Critical Fixed
Need to know path to create a menu item - Critical Open
No distinction between blocks and nodes - Minor Open
No "empty text" Table Row For Empty Menus - Minor Fixed
Users Expect that Nodes Are Automatically placed in Menus - Moderate Open
Menu Item Creation: Order by Title then Path - Moderate Fixed
Assumed clean URLS meant Pathauto - Moderate Open
Forgot to add menu name - Moderate Open
Menu name is confusing - Moderate Open
Missed 'add menu item' tab - Moderate Open
The navigation menu description is poor. - Moderate Open
Main menu can show up in two places - Moderate Open
People assume path == "external URL" - Moderate Open
Users Set the Parent Menu Item to "Add a main menu item" - Moderate Open
Create block in right sidebar
Issue Issue Criticalitysort icon Drupal7
Region Indicators Deceptive - Critical Open
Lack of wysiwyg did not meet expectations - Critical Open
"Add New" Item Expected at the bottom of tables (menus/vocabularies/terms) - Minor Open
Block page specific visibility settings - Minor Open
Custom block body field is not required - Minor Open
Empty Blocks Do Not Show Up/Block validation allows empty title and body - Moderate Fixed
Users Expect Disable Blocks Be Displayed Separately or Differently - Moderate Open
"Blocks administration" and "Blocks overview" are both used in the interface - Moderate Open
Expect to enable block on configuration screen - Moderate Open
User Does Not Save Blocks After Reordering - Moderate Open
Save button is far from required fields - Moderate Open
Alter the theme
Issue Issue Criticalitysort icon Drupal7
All themes are blue - Critical Fixed
Not clear what setting site name will change - Minor Open
Theme configuration is expected under Site config - Minor Open
Enabling multiple themes isn't clear - Moderate Open
Theme config has two logo options - Moderate Open
Enable box is hard to find - Moderate Open
Path module
Issue Issue Criticalitysort icon Drupal7
Slash in the Path field redirects user to http://path-user-entered/ - Critical Open
Expected to Be Able to Configure Modules from admin/build/modules - Critical Open
Warning Messages Make User Think Page Didn't Save - Moderate Open
Search and path are assumed to be enabled by default - Moderate Fixed
Path module vs. URL alias - Moderate Open
Create content type
Issue Issue Criticalitysort icon Drupal7
Page is used as a general term, and for node type - Critical Open
Too many comment settings on content type config - Moderate Open
Submission form settings - Moderate Open
Post workshops
Issue Issue Criticalitysort icon Drupal7
Link to node authoring information from node edit screen - Minor Open
No indication of custom content types on node/add - Moderate Open
Text formats
Issue Issue Criticalitysort icon Drupal7
Users do not understand default input format permissions - Moderate Open
Text Format Edit/Configuration Are Separate - Moderate Open
Link to text formatter configuration pages - Moderate Open
Trigger module
Issue Issue Criticalitysort icon Drupal7
Trigger UI is confusing - Moderate Open